Embedded or aggregate deductible: which one does your family plan use?
One sentence in a Summary of Benefits and Coverage decides whether the figures above are an overcharge or completely correct.
One sentence in a Summary of Benefits and Coverage decides whether the figures above are an overcharge or completely correct.
On an embedded family deductible, each individual is also capped at the individual amount. Once a member has personally applied $1,500, their deductible is satisfied, even if the family total is nowhere near $3,000. Charging them past that is an error.
On an aggregate family deductible, only the family total caps anything. The same member can legitimately be charged well past the individual amount, and there is nothing to dispute.
Same numbers. Opposite answers. And many employees do not know which design they are on.
This is worth flagging for anyone who administers benefits, for two reasons. It is behind many of the "why am I still paying deductible" questions that land on HR early in every plan year. And an employee who assumes the wrong design either accepts a real overcharge or escalates a correct one.
If you communicate one plan mechanic at open enrollment beyond the deductible amount, make it this one. It costs a sentence and it prevents a season of tickets.
General information, not legal, medical or financial advice. Every plan is different, so check the details against your own plan documents.